This message means that your Xbox 360 console or Kinect sensor needs a software update. Here's what to do.
Follow this step-by-step guide to set up a Kinect sensor on your Xbox 360. You’ll also learn how to set up a play area so that you can start playing quickly and easily.
The Xbox 360 Kinect audio tuner can find and fix problems with sound. Run the tuner if you move Kinect or add speakers, or if you experience problems with voice commands.
Follow these steps if the light on your Xbox 360 Kinect sensor is red and you receive a "The Kinect Sensor can't move" or "The Kinect Sensor can't move enough" error.
If the light on your Kinect sensor for Xbox 360 is red and you get a "The Kinect Sensor couldn't start" error, here's what to do.
Learn about Xbox 360 Kinect features, how to set up your play space, and more.
Learn how to calibrate your Xbox 360 Kinect sensor so that the sensor correctly tracks your body movements.