If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
If you can’t connect your Xbox 360 console to Xbox Live or are experiencing a slow or low-quality connection, try these solutions to resolve the issue.
Get help connecting your Xbox console to Xbox Live using a wired or wireless connection.
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.
Find solutions to try if you’ve previously been able to connect to Xbox Live but are now unable to connect.
Xbox Live is the online service for Xbox 360. Read this page to find out more about Xbox Live and how to connect your console.
Learn what to do if you see error 80070525 when you’re using Xbox Live.
Learn what to do if you see error 8016a04b when you’re using Xbox Live.
Learn what to do if you see error 80190128 when you’re purchasing or downloading content on Xbox 360.
Learn what to do if you see error C000-0185 when downloading an update to your Xbox 360 console.
Xbox Live chat lets you communicate with your friends and other gamers through Xbox 360. Learn how to enable chat and what accessories you need.