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“You may receive the following error when trying to play a games disc on your Xbox One console: 0x80820002. We are aware of this issue, and are working to resolve the problem as soon as we can. Please check back for an update in a few hours.”

Step 1: What type of issue are you having?

Xbox One
Xbox 360
Billing
My account
Xbox on other devices

Step 2: Have you tried this?

Step 2: Have you tried this?


Step 3: Choose a contact method

Chat with a volunteer from the community
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Chat with Microsoft Support
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Request a call from Support
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Post on the Community Support Forums
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Email Support Microsoft
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TWEET @Xboxsupport
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Contact @MSHelps
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POST ON THE COMMUNITY SUPPORT FORUMS
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