Have a question about Killer Instinct on Windows 10? Check here for answers to frequently asked questions.
You need Windows 10 with the November update (version 1511 or later) to download and install Killer Instinct.
Additionally, your device must be running a 64-bit version of Windows 10. If you have a 32-bit version, you will not be able to play Killer Instinct.
To see whether you're running an applicable version of Windows on your device:
If you don't see a version listed, you need to update before you can download the game. There are a couple of ways that you can do this:
Yes, you need to have DirectX 11 or later installed to play Killer Instinct. To see if you have DirectX 11 installed:
The following table lists the minimum and recommended configurations for Killer Instinct on Windows 10.
|OS||Windows 10 64-bit (1511 update)||Windows 10 64-bit (1511 update)|
|Processor||Intel Core i5-750 2.67GHz or
AMD Phenom II X4 965 3.4GHz
|Intel Core i5-4670K 3.4GHz or
AMD FX-4300 3.8GHz
NVIDIA GeForce GTX 480
NVIDIA GeForce GTX 670
|HD space||30 GB||30 GB|
|RAM||4 GB||8 GB|
NVIDIA – 1.5 GB
NVIDIA – 2 GB
|DirectX||DirectX 11+||DirectX 11+|
To determine your GPU (graphics processor) and VRAM (video memory):
For more information, see How to find out if a game will work on your Windows 10 device.
If the refresh rate of the game is running too high, there are a couple of changes that you can make to try to resolve this:
We recommend that you check the device specifications before you buy the game to make sure that your device meets the minimum requirements.
If you've already purchased the game, you can try adjusting the in-game graphics options. To do this:
You can then make changes to your settings. Here is a list of your options:
If the game still doesn’t run correctly on your device, you can request a refund on any item you purchased within five days of purchase. For more information, see the Microsoft Store – Returns page.
The size of Killer Instinct will change as the season progresses. To check the size of the game:
To determine if you have sufficient available disk space to install the game:
The download time varies depending on the speed of your Internet connection. On average, it takes about 3 hours to download 30 GB over a 20-megabits per second (Mbps) connection.
While the game is downloading, do not cancel the download or shut down your computer. The Killer Instinct icon will appear on your Home screen once the download is complete.
Note You may be subject to additional Internet fees while you download the game.
If you're experiencing a slow download of the game, try the following:
You can use a keyboard or an Xbox One controller. If you use a controller, you'll need either a USB cable to connect it to your device or an Xbox Wireless Adaptor for Windows.
If you have an Xbox 360 fight stick, you may be able to use this with your Windows 10 device to play Killer Instinct. Visit Killer Instinct fight stick support for more details and to see if your device is supported.
You need a Microsoft account to play Killer Instinct. If you already play games on Xbox 360 or Xbox One, you can use the same account you use for those games. For more detail, see the Microsoft account FAQ.
You will need to sign in to the Xbox Live service via the Xbox app on your Windows 10 device when you launch Killer Instinct. Once successfully connected, you can continue to do the following as long as you are signed in to the Xbox app:
The following features are only available while playing online:
You also won't be able to use the benefits of Xbox Live while offline. See Why should I sign in to Xbox Live with a Microsoft account, below, for details.
If your device is having problems connecting to multiplayer games, you may need to reconfigure your firewall or adjust your device’s network settings. See Troubleshoot audio in parties and issues with multiplayer games on Windows 10.
Killer Instinct has in-game Help that you can access at any time. From the main menu, press Tab to select Help & Options, and then select Help.
You can also visit the Killer Instinct community to engage with other players, as well as keep up to date with the latest news on the game.
Killer Instinct supports cross play on Xbox One and Windows 10. This means that you’ll earn achievements on both, and they will carry over between platforms. Game saves will also work cross-platform, meaning that you can start playing on Xbox One and continue playing on Windows 10, and vice versa. However, you'll need to be signed in to the same Microsoft account on both Xbox One and Windows 10 for this to work.
If you play on both Xbox One and Windows 10, the best way to launch the game on Windows 10 is to sign in to the Xbox app and launch Killer Instinct from there. If you launch the game without signing in to the Xbox app, you’ll be prompted to sign in to the Xbox app first.
If you do change platforms, there may be a delay of a few minutes while the saved progress of your game synchronises. See Cross play on Windows 10 and Xbox One.
If you’ve already played Killer Instinct on Xbox One and you start a game on Windows 10 using the same account, you may get the following warning message:
Save File Update Needed
2 Dev 46353306
You need to use Killer Instinct on your Xbox One console to update your Save File for use on Windows 10
A Exit Game B Continue without updating
If you press the B button and continue without saving, any previous Killer Instinct progress saved under your gamertag on Xbox One will be deleted, and your progress will continue the next time you sync your Windows 10 device.
You can download and install Killer Instinct on up to 10 different Windows 10 devices using the same Microsoft account.
When you connect Killer Instinct to the Xbox Live service, you get the following benefits while you play on your Windows 10 device.
Note You must connect to Xbox Live through the Xbox app to launch Killer Instinct. See "Do I need to be online or connected to the Internet to play?"
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