This page answers frequently asked questions about purchasing and downloading Minecraft: Windows 10 Edition Beta, expectations for players of the previous version and playing the new Windows 10 edition of the game.
I already own a copy of Minecraft on PC or Mac. How do I get my free copy of the Windows 10 edition?
Players who already have the previous PC or Mac edition of Minecraft (running on Java) can download Minecraft: Windows 10 Edition Beta for free.
Note You'll need to get a code from Mojang, the game developer, by signing in to your Mojang account before purchasing Minecraft: Windows 10 Edition Beta. Otherwise, you may incur a charge. To get your code from Mojang:
If you run into problems while trying to request a code from your Mojang account, visit the Mojang Support forum for help.
If you don't already own a copy of Minecraft, you can purchase Minecraft: Windows 10 Edition at a discount throughout the beta period.
Do I need to sign in with my Xbox gamertag on my Windows 10 device when I redeem the code?
Yes, you must sign in to your own gamertag on your Windows 10 device. You can do this via the Xbox app or the Microsoft account page. For example, if you're using a friend's device to redeem your code, your friend will be entitled to the game for free, and you'll have to pay for it if you try to download it later on your own device.
You can check which account you're signed in with by looking at the upper-right corner while signed in at the Microsoft account page, or by opening the Xbox app.
I own Minecraft on PC, but I'm unable to request a code. What's wrong?
There are a couple of reasons why you might not be able to get a code:
To verify that you have purchased Minecraft on your Mojang account, sign in at the Mojang account page and look for your purchase under "My Games". If you own it, it will be listed there against your profile name. If you don't see it listed, you either don't own it or didn't use that account to buy it.
Do I need to be running Windows 10 to request my code?
You can request your code at any time, but you can only run the game on a Windows 10 device. You will be unable to download the game on an earlier operating system.
What happens if I don't have Windows 10 already?
If you redeem your code and you're not running Windows 10, you'll see a message in the Store that you can only download the game to a Windows 10 device. Don't worry: If you signed in online with your own Xbox account on an earlier version of Windows, the game will be waiting for you as soon as you're running Windows 10 on any of your devices.
I just redeemed my code in the Store, but it's telling me I need to pay for the game. Why?
If you already had the Store app open when you redeemed your code, you'll still get the game for free. Close and reopen the Store app, and you should see the game available for you to download, at no cost.
Will Minecraft: Windows 10 Edition be available to purchase in retail stores?
You may be able to purchase a Minecraft: Windows 10 Edition Beta code from select retailers, but the easiest way to get the game is online from the Store.
When does the offer for the free game end?
There will be an expiry date once the game is out of beta. Mojang will make an announcement when this happens.
I paid for a copy of the game before realising I could have got it for free. What do I do now?
If you already own Minecraft on PC or Mac and you purchased the beta version, contact Xbox Support.
Can I continue playing my existing version of Minecraft on PC/Mac?
Yes, you can. While you download and evaluate the beta version on Windows 10, your existing Java-version Minecraft experience will continue working exactly as it does today.
What happens to my existing Minecraft worlds? Can they be played on the Windows 10 edition?
Your existing Minecraft experience will not change at all, and the Windows 10 edition is not intended to be an upgrade to your existing game. You can play the Windows 10 edition in parallel with the Java PC/Mac version, allowing you to see the new features, evaluate and provide feedback – and at the same time maintain your existing worlds.
I'm an existing Xbox or Windows Phone player. Can I transfer my existing Minecraft worlds to Windows 10?
The Windows 10 Edition does not currently support the transferring of worlds from other devices.
Can I play online with other people on Windows 10? Or on different devices?
You can play with up to four other people running Minecraft: Windows 10 Edition Beta or Pocket Edition on your local network. You can also play online with up to four of your Xbox Live friends in online multiplayer gaming.
I'm new to Minecraft. What do I do, and how do I play?
Getting started with Minecraft is one of the fun and unique features of the game. There are no tutorials or help guides – the idea is that you learn by playing the game and working it out for yourself. However, if you get stuck or want to learn how to progress within the game, such as how to build items or expand your inventory, visit the Minecraft Wiki page, where millions of other players are available to help you.
How do I change how my character looks?
If you don't want to play as Steve or Alex, you can choose from one of our skin packs by clicking "Skins" on the home page, or you can create and upload your own personalised skin. For more info, see Create custom skins for Minecraft: Windows 10 Edition Beta.
How do I record and upload game clips?
For information about creating game clips, see Gaming on Windows 10: Game DVR support.
How do I provide feedback on the game while it's in development?
The development team at Minecraft is actively working on feedback as they receive it to bring you the best version of Minecraft ever made. If you have comments or suggestions to share with the development team, go to the Minecraft Feedback page.
Where do I find out more about Minecraft?
Once you've created your Minecraft world and you've mastered the basics of the game, there's a whole community dedicated to helping you explore all the features of the game and what you can do in your world. Visit the Minecraft Wiki page to learn more.
If you're playing Minecraft on a platform other than Windows 10 and you need support, see Getting help for Minecraft on different devices.
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