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Games for Windows Live connection error

Games for Windows Live connection error symptoms

If you get an error when you sign in to the Games for Windows Live Marketplace, try the solutions below.

Games for Windows Live connection errors

Error: Can’t connect to Live

To resolve this problem, try the following:

  1. Check the status of the Games Windows Live service.
  2. Try the solutions on this page: Can’t sign in to the Games for Windows Marketplace.

Error: Your Live membership is not valid

If you get this message, your profile does not contain the correct Microsoft account or password. To resolve this Games for Windows Live connection error, try the solutions on this page: Can’t sign in to the Games for Windows Marketplace.

Error: You were signed out of Live because another person signed in using your account

If you receive this message, it means you are signed in to your profile on another computer or Xbox 360 console. You are automatically signed out whenever you sign in to Games for Windows Live on another computer or console.

Error: Can’t connect to Live. Error code: 0x8015####

Error code

More information

0x80150003
0x80151001
0x80151003
0x80151004
0x80151102
0x8015190E

The Live service is not available. Try again later. Check the status of the Games for Windows Live service.

0x80150007
0x8015000B
0x80150010
0x80151000

Games for Windows Live cannot obtain an IP address from your network device. Make sure that you have selected the correct network device. For more information, see the following Microsoft Knowledge Base article:
While attempting to connect to Xbox Live from a Games for Windows game, you experience connectivity issues

0x80151006

Your Microsoft account is valid, but it is not associated with a Live account. To sign up for a Live account with your Microsoft account, go to Join Xbox Live.

0x80151007

An update to Games for Windows Live is required.

Go to Games for Windows Marketplace and click Download.

0x80151103

The Live service is not available to authenticate your Microsoft account. Try again later.

0x80151105
0x8015190D

Your account has been suspended and you can't sign in to Games for Windows Live. For more information, see Games for Windows Live account suspensions.

0x80151106

The number of Xbox Live activations that are allowed for this product key has been exceeded.

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