Share this page

Check your Microsoft account balance

To check your Microsoft account balance, you can go to the billing site on Xbox.com or you can use your Xbox console. This page provides details.

Note For information about adding or removing a payment option for your Xbox Live subscription, see Manage your payment options online.

On this page

Browser steps: Check your Microsoft account balance

  1. In a web browser, sign in to your Microsoft account.
  2. After signing in, you can do one of the following to check your account balance:
    • Select Home. The balance in your account, including expiring balances, is displayed under Money & gift cards.
    • To view more details about your balance, select Payment & billing, and then select Payment Options. You may be prompted to sign in again. This displays the balance in your account, including expiring balances and options to add more money to your account.

Xbox One console steps: Check your Microsoft account balance

  1. Scroll left on the Home screen to open the guide.
  2. Select Sign in.
  3. Scroll down and select your account to sign in.
  4. Select Settings.
  5. Select All Settings.
  6. Under Account, select Payment & billing. Your account balance appears near the bottom of the screen.

Xbox 360 console steps: Check your Microsoft account balance

  1. Sign in using your Xbox Live-enabled gamertag.
  2. From the Dashboard, go to settings and then Account.
The Account tile is highlighted on the main Settings screen.
  1. Select Manage Payment Options.
  2. Your account balance appears at the top of the list.

Was this article helpful?

Yes
No

Thank you for your feedback

Thanks for your feedback!

We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.

Provide feedback for this topic

255 characters remain.
To protect your privacy, please do not include contact information in your feedback.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.

Contact Us

Would you like to contact Support regarding the "Check your Microsoft account balance" issue you were reading about or a different issue?

Share this page