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Error 8AC80001 occurs when you use the microphone on the Kinect Sensor

Problem

You see the following error code and message when you use the microphone on the Kinect sensor:

Microphone calibration was still busy from the last time that it was run

8AC80001

This may mean that the Kinect sensor is busy.

Solutions

Solution 1

If you see this message, wait 90 seconds before trying to use the sensor again.

Solution 2

If you have waited 90 seconds and the message still appears, try restarting your console.

Solution 3

If the previous solutions didn’t resolve the problem, see Troubleshooting Kinect audio problems for help with audio calibration

Solution 4: Contact Xbox Support

If you keep experiencing this error, contact Xbox Support by clicking the “Contact us” link at the bottom of this page.

Solution 5: Request a repair

If the previous solutions didn’t work, sign in to request a repair and click Start request.

Repair or warranty questions? See Xbox 360 warranty, registration and repair: Frequently asked questions.

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