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Error 56-C00DF238 occurs when playing a video from a Windows Phone or USB flash drive on Xbox 360

You see the following error code when you try to play a video from a Windows Phone or USB flash drive in Films & TV on an Xbox 360 console:

56-C00DF238

This may mean that the connection was closed to the Media Transfer Protocol (MTP) phone or flash drive.

Solution

To resolve this problem, you have to reconnect the device to the Xbox 360 console.

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