Share this page

Error 8013AB07 occurs when you try to make a purchase on Xbox 360

You see the following error message when you try to make a purchase on your Xbox 360 console:

There aren't enough funds in your account, possibly because of estimated tax. Add funds to your Microsoft account or use a different payment option.

Status code: 8013AB07

This means that you have insufficient funds in your Microsoft account to complete the purchase.

Solution

To resolve this problem, you'll need either to add more funds to your Microsoft account with an Xbox gift card, or add a new payment option, such as a credit card or PayPal, to your account.

For more information, see Manage your payment options online.

Was this article helpful?

Yes
No

Thank you for your feedback

Thanks for your feedback!

We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.

Provide feedback for this topic

255 characters remain.
To protect your privacy, please do not include contact information in your feedback.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.

Contact Us

Would you like to contact Support regarding the "Error 8013AB07 occurs when you try to make a purchase on Xbox 360" issue you were reading about or a different issue?

Share this page