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Error code C000-0034 occurs when you try to install an update from a storage device

Problem

You may see the following error code and message when you try to install an update to your Xbox 360 console from a storage device,

C000-0034

Can’t read the update from your storage device. Please reinsert it to continue the update.
If the problem persists, visit www.xbox.com/support

This may mean that there is a problem with your storage device.

Solution

Contact Xbox Support by clicking the Contact Us link at the bottom of this page.

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