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Xbox Live Beacon error messages

You may see an error message when you try to use Xbox Live Beacons. You can find troubleshooting steps for common errors on this page.

Error message: "Your comment contains a word or phrase that isn't allowed. Try again."

When you post a beacon, your comments are subject to the Xbox Live Code of Conduct. If you get this message, please revise your comment. Some disallowed words or phrases might be used in games, game modes or Xbox achievements.

Error message: "None of your friends have tried this activity."

When you try to view your friends’ activity, no items were found for the game title or activity that you selected. This might be because your friends haven’t chosen to share their game activity or game history. For more information about privacy settings, see Online safety and privacy.

Error message: "Your friends haven't been playing any games or apps."

When you try to view your friends’ activity, no items were found for the game title or activity that you selected. This might be because your friends haven’t chosen to share their game activity or game history. For more information about privacy settings, see Online safety and privacy.

Xbox Live service error messages

  • "Sorry, can't retrieve this activity right now. Try again later."
  • "Sorry, can't get your beacons right now. Try again later."
  • "Sorry, your beacons aren't available right now. Try again later."
  • "Sorry, couldn't remove your beacon. Try again later."
  • "Sorry, couldn't update your beacon. Try again later."

Typically, these error messages indicate that there is a problem with the Xbox Live service. You can check the Xbox Live Status page to see. If there is, try again when the Xbox Live service is restored.

If you see an error code when you try to use Xbox Live Beacons, you can look it up using the Xbox error code/status code search tool.

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