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Error 0x80270300 occurs when you try to start, install, or update a game on Xbox One

This can happen with both digital and disc-based games.

Solutions

Solution 1: Check to see if the game is updating

You can see this message if you try to start a game while it’s being updated. To check if that’s happening:

  1. Press the Xbox button to open the guide, then select My games & apps.
  2. Select Queue to see if the game you want to play is getting an update.

If the game isn’t updating, do the following.

Solution 2: Restart your console

  1. Press the Xbox button to open the guide.
  2. Go to the Settings tab and select Restart console.

Note If you can’t get to the guide or if your Xbox is frozen, press and hold the console’s power button for 10 seconds. After the console shuts down, restart it.

If the game isn’t updating and you get the message again after restarting your Xbox, do the following.

Solution 3: Delete and reinstall the game

  1. Press the Xbox button to open the guide, then select My games & apps.
  2. Focus on the game, press the menu button on your controller, and select Uninstall.
  3. Go to Ready to install, find the game, and reinstall it.

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