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Error 0x82323012 occurs when you try to use Game DVR on Xbox One

You see the following error code and message when trying to use the Game DVR feature on Xbox One:

0x82323012
Sorry We Couldn't Record That

Note You may get this error because some games disable the recording of gameplay by default. You won't be able to make clips of these titles.

Solution

To resolve this problem, make sure that you have enabled game captures on your console. Here's how:

  1. Scroll left on the Home screen to open the guide.

    Note Double-tapping the Xbox button will open the guide from any other screen on the console.

  2. Select Settings.
  3. Select All settings.
  4. Under Preferences, select Game DVR & Streaming.
  5. Select Allow broadcasts and game captures.

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