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Error 0x87DD0019 occurs when connecting to Xbox Live or signing in on Xbox One

You see the following error code when you try to connect to Xbox Live or sign in on Xbox One, and the connection is timing out.

0x87DD0019

This may mean that there's an Xbox Live service outage, or that you're experiencing a connection error.

Solutions

To resolve this problem, try the following solutions.

Solution 1: Check the Xbox Live service status

If you see any alerts here, wait until the service is up and running and try again:

Xbox Live Core Services: up and running
2016-09-30T10:03:22.8337317+00:00

Solution 2: Troubleshoot your connection to Xbox Live

If there are no current alerts on the service status page, try using the Xbox One Streaming Quality Solution to troubleshoot timeout and slow-connectivity issues.

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