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Error 0x87e00065 occurs when installing a game from disc on Xbox One

You get the following error code and message when you try to install a game from disc on Xbox One:

0x87e00065

Something went wrong. Give it another try.

This error occurs when the game you are installing from the disc is also being installed simultaneously from the Xbox Store service.

Solution

To resolve this problem, try deleting and then installing the game from the disc in offline mode. Once the game is downloaded, switch your Xbox One back online. Here's how:

Step 1: Uninstall the game:

  1. On the Home screen, pull the right trigger and open My games & apps.
  2. Highlight the game, and then press the Menu button on your controller.
  3. Select Manage game.
  4. Select Uninstall all from the menu.

Step 2: Set console to offline mode:

  1. Scroll left on the Home screen to open the Guide.
  2. Select Settings.
  3. Select All Settings.
  4. Select Network.
  5. Select Network settings, and then select Go offline.

Step 3. Install the game from disc:

When you insert a game disc, the console checks to see whether the game is already installed. If it isn’t, you’re prompted to install the game.

Note You may also be prompted to download an update to the game before you can play it.

Step 4: Set the console to online mode:

  1. Scroll left on the Home screen to open the Guide.
  2. Select Settings.
  3. Select All Settings.
  4. Select Network.
  5. Select Network settings, and then select Go online.

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