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Error 800704C6 occurs when you try to use a feature on Xbox Live

Problem

You see the following error when you try to use a feature on Xbox Live:

  • 800704C6

This may mean that we weren’t able to detect your network connection.

Solution

To resolve this issue, please verify that you’re connected and signed in to Xbox Live.

If you have connected to Xbox Live before but are having trouble connecting again, try these troubleshooting steps.

If you keep experiencing the problem, contact Xbox Support.

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