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Error 876C0100 occurs when you try to watch video on Xbox One

You get the following error code when you try to watch video content on Xbox One:

876C0100

In most cases, this error is due to a temporary connection error. Waiting a few minutes and trying again usually solves the problem.

Solutions

Solution 1: Wait and then try again

Wait a few minutes and then try to play the video again.

Solution 2: Test your connection

If the previous solution didn't work, restart your modem or router and then test your connection to Xbox Live. Here's how:

  1. Restart your network device, such as a modem or router.
  2. On your console, go to the Home screen and scroll left to open the guide.
  3. Select Settings and then All Settings.
  4. Under Network, select Network Settings.
  5. Select Detailed network statistics. If you see more than a 5-percent packet loss, try the Xbox One Slow Performance Solution.

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