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Error PBR9000 occurs when making a purchase from your Xbox One console

You see the following error code and message when you try to make a purchase from your Xbox One console:

  • PBR9000
  • You’ve reached the limit of how much you can spend in the Xbox Store today.

This may mean that you’ve reached your daily account spending limit. It may also mean that your billing information is incorrect or incomplete.

Solutions

Solution 1: Wait a day
If you’ve been making purchases recently, wait a day, then try again to make your purchase.

Solution 2: Check your billing information
This error may also may need to add or update your billing information. Here’s how:

  1. Press the Menu button.
  2. Select Settings.
  3. Select Payment & billing.
  4. Select Add billing info or Change billing address.
  5. Enter or update your billing information.

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