Xbox 360 Wireless Gaming Receiver for Windows

The Xbox 360 Wireless Gaming Receiver for Windows lets you connect up to four wireless headsets and four wireless controllers to a PC running Microsoft Windows XP with Service Pack (SP2) or a later version of Windows.

Note The receiver is not intended for use with an Xbox 360 console.

On this page

Connect the receiver to a Windows 10 PC

  1. Remove the green label from the USB connector on the receiver.
  2. Insert the USB connector into a powered USB 2.0 or 3.0 port on the computer.
  3. Windows 10 will automatically install drivers for the receiver. Once you see the pop-up notification that the drivers have been installed, you can connect your wireless accessory.

    A green light on the receiver indicates that the unit is working.

  4. Turn on the Xbox 360 wireless accessory that you want to use with your receiver.
  1. On the receiver, press the connect button. The light flashes green.
  1. On the wireless accessory, press the connect button. For example, on the wireless controller, the connect button is on the back.

Green flashing lights on the accessory and on the receiver indicate that the device is trying to establish a connection. When the lights stop flashing and remain lit, the accessory is connected. For example, on a wireless controller, one of the lights around the Guide button will remain lit.

  1. Open a game or the Xbox app and test your accessory by pressing a button, pulling a trigger or moving a stick on the wireless controller.

Note If you experience problems connecting the receiver, see Troubleshoot the Xbox 360 Wireless Gaming Receiver for Windows 10.

Connect the receiver to other versions of Windows

Step 1: Connect the Xbox 360 Wireless Gaming Receiver to your computer

  1. Remove the green label from the USB connector on the receiver.
  2. Insert the USB connector into a powered USB 2.0 or 3.0 port on the computer.

Note The USB ports on the front of your computer are probably not powered USB 2.0 or 3.0 ports. Try using a USB port on the back of the computer.

A green light on the receiver indicates that the unit is working.

  1. If the Add New Hardware Wizard starts automatically, select Install the software automatically (Recommended), and then select Next. If the wizard installs the software successfully, click Finish and then skip to Step 3: Connect an Xbox 360 wireless accessory to your computer, below.

If the wizard fails to install the software, continue with the next section.

Step 2: Install the Xbox Receiver software

Note Before you can use wireless accessories with your computer, you might need to install some software on your computer.

If you have the installation disc that came with your Xbox 360 Wireless Gaming Receiver, you can install the software from that disc.

To install the software from disc

  1. Insert the installation disc into the CD or DVD drive of your computer. If the Setup program does not automatically start, change to your CD or DVD drive, and then run the Setup program.
  2. Follow the steps in the wizard to install the software.

Note You might be prompted to restart the computer.

Step 3: Connect an Xbox 360 wireless accessory to your computer

  1. Turn on the Xbox 360 wireless accessory that you want to use with your receiver.
    For example, to turn on a controller, press and hold the Guide button in the middle of the controller. If you do not know how to turn on the accessory, read the documentation for that accessory.
  1. On the receiver, press the connect button. The light flashes green.
  1. On the wireless accessory, press the connect button. For example, on the wireless controller, the connect button is on the back.

Green flashing lights on the accessory and the receiver indicate that the device is trying to establish a connection. When the lights stop flashing and remain lit, the accessory is connected. For example, on a wireless controller, one of the lights around the Guide button will remain lit.

Troubleshoot the Xbox 360 Wireless Gaming Receiver for Windows 10

The green light on the receiver does not illuminate

When you plug the Xbox 360 Wireless Gaming Receiver for Windows into a USB 2.0 or 3.0 port, the green light on the receiver doesn't light up. This can occur because:

  • The Wireless Gaming Receiver is not plugged correctly into the USB port.
  • The Wireless Gaming Receiver device driver is not working as expected, or Windows 10 is out of date.
  • The USB hub is overloaded.
Solutions
  • Check the USB connection. Make sure that you've connected the Wireless Gaming Receiver for Windows to a powered USB 2.0 or 3.0 port on the computer. The best way to verify the connection is to unplug the Wireless Gaming Receiver from the USB port and then plug it in again. If the light still doesn't illuminate, try connecting the receiver to a different USB 2.0 or 3.0 port on the computer.
  • Check for Windows 10 updates.
    1. On the Start menu, select Settings.
    2. Select Update & security.
    3. Select Check for updates. If there are any updates available, Windows will automatically install them.
    4. Once your device downloads and applies the update, try using the receiver again.

Notes

  • Refer to your game documentation for information about how to configure accessories for a specific game.
  • Drivers for Xbox controllers and accessories are included with Windows 10, so you won't have to download or install software other than Windows 10 updates.

If you experience problems or have questions, contact Xbox Support.

Troubleshoot the Xbox 360 Wireless Gaming Receiver for other versions of Windows

The green light on the receiver does not illuminate

When you plug the Xbox 360 Wireless Gaming Receiver for Windows into a USB 2.0 or 3.0 port, the green light on the receiver doesn't light up. This can occur for several reasons:

  • The Wireless Gaming Receiver is not plugged correctly into the USB port.
  • The Wireless Gaming Receiver device driver is not working as expected, or the driver is out of date.
  • The USB hub is overloaded.

Important The Xbox 360 Wireless Gaming Receiver for Windows is designed for use on a computer that is running Microsoft Windows XP with Service Pack 1 (SP1) or a later version of Windows, and that has a powered USB 2.0 port.

Solutions

  • Verify the USB connection. Here's how: First examine the USB connection of the Xbox 360 Wireless Gaming Receiver for Windows. Make sure that you've connected the Wireless Gaming Receiver for Windows to a powered USB 2.0 or 3.0 port on the computer. The best way to verify the connection is to unplug the Xbox 360 Wireless Gaming Receiver for Windows from the USB port, and then plug the receiver back in. If the light still doesn't illuminate, try connecting the receiver to a different USB 2.0 or 3.0 port on the computer.
  • Verify the device driver. The following steps will help you verify that the device driver for your Xbox 360 Wireless Gaming Receiver for Windows is working correctly and that you have the latest device driver.
  1. Open Device Manager. To do this, follow these steps:

    For Windows 8 and Windows RT

    1. Swipe in from the right edge of the screen, and then tap Search. Or, if you're using a mouse, point to the lower-right corner of the screen, and then click Search.
    2. Type devmgmt.msc, and then tap or click Device Manager in the search results.

    For Windows 7 and Windows Vista

    1. Click Start and then click Run.
    2. Type devmgmt.msc in the Run box, and then click OK.
  1. In the list of different devices, locate the entry for XBOX 360 Peripherals.
  2. To the left of the XBOX 360 Peripherals entry, locate and click the plus sign (+). The entry should expand to show all the peripheral devices for Xbox 360 that are attached to the computer.
  3. Locate and then double-click the Xbox 360 Wireless Receiver for Windows entry. The Xbox 360 Wireless Receiver for Windows Properties dialogue box opens.
  4. Verify that the following screen appears and that the Device status area displays the text, "This device is working properly".

If the device does not appear in Device Manager or if the Device status area does not indicate that the device is working, verify that the software is installed correctly. See the section "Step 3: Connect an Xbox 360 wireless accessory to your computer", earlier on this page.

  • Verify the USB port device. If you have the Xbox 360 Wireless Gaming Receiver for Windows device plugged into a USB hub together with other USB devices, it's possible that the USB hub can't provide sufficient power for all the devices that are plugged into it.

    Note
     The ports on the back of a PC are typically powered ports. The ports on the front of a PC may not be powered ports. Additionally, an external USB hub does not provide powered ports if it doesn't have its own separate power supply/AC adaptor.
  • To avoid exceeding the amount of power that the USB hub can provide, follow these steps:
    1. Connect the Xbox 360 Wireless Gaming Receiver for Windows directly to a powered USB 2.0 or 3.0 port on the back of the computer.
    2. Verify that the green light on the Wireless Gaming Receiver lights up.

    If these steps resolve the problem, we recommend that you move the other USB powered devices to a powered USB 2.0 or 3.0 hub.

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