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About Xbox Live on Xbox 360
Xbox Live is the online service for Xbox 360. Read this page to find out more about Xbox Live and how to connect your console.
Xbox 360: I get an error message when I test my Xbox Live connection
If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
I can’t hear my friends online, or I can’t join or host a multiplayer game on Xbox Live
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.
"I’m connecting to Xbox Live for the first time."
Get help connecting your Xbox console to Xbox Live using a wired or wireless connection.
"My Xbox can’t see my wireless network"
Find out about what solutions to try if your Xbox console can’t see your wireless network.
How to configure wireless network settings on your Xbox 360 console
Learn how to configure wireless settings on your Xbox 360 console
"I'm getting randomly disconnected from Xbox Live"
Find out about what solutions to try if you find you’re being randomly disconnected from Xbox Live.
Troubleshoot Xbox 360 connection to Xbox Live
If you can’t connect your Xbox 360 console to Xbox Live or are experiencing a slow or low-quality connection, try these solutions to resolve the issue.
How to find your wireless network password
Learn how to find your wireless network password so that you can connect to Xbox Live using your wireless network.
Xbox 360 network ports and router configurations for Xbox Live
Learn which network ports are used when configuring a firewall or router to use with an Xbox 360 console and Xbox Live.

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