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Xbox 360: I get an error message when I test my Xbox Live connection
If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
Troubleshoot Xbox 360 connection to Xbox Live
If you’re having trouble connecting your Xbox 360 console to Xbox Live or are experiencing a slow or low-quality connection, try these solutions to resolve the issue.
I can’t hear my friends online, or I can’t join or host a multiplayer game on Xbox Live
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.
PlayTo overview for Xbox 360
PlayTo allows your Xbox 360 to play streaming content from other devices, such as a Windows-based PC.
How to get a new Xbox 360 update
The Xbox 360 console software is periodically updated with new features. Find tips and suggestions for updating your console’s software via Xbox Live, a game disc or even a USB flash drive.
Troubleshoot Xbox 360 Hard Drives
Learn how to resolve common Xbox 360 Hard Drive problems.
Xbox 360 operating system versions and system updates
Learn about the most current system update for the Xbox 360 operating system, and find out what was updated or added.
Xbox 360 images on your TV are unclear
Find out what to do when the image on your TV does not display clearly when you use your Xbox 360 console.
Xbox 360 system update error codes
Getting an error code after updating your Xbox 360 console software? See the troubleshooting steps on this page.
Troubleshoot problems with an update to your Xbox 360 console
Fix Xbox 360 console software problems and error codes that can occur when trying to update the Xbox 360 console software.
Manually eject your Xbox 360 console disc tray
If the disc tray on your Xbox 360 console is stuck shut, here's how you can manually open it.

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