If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
If you can’t connect your Xbox 360 console to Xbox Live or are experiencing a slow or low-quality connection, try these solutions to resolve the issue.
Get help connecting your Xbox console to Xbox Live using a wired or wireless connection.
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.
Find solutions to try if you’ve previously been able to connect to Xbox Live but are now unable to connect.
Learn what to do if you see error 80190128 when you’re purchasing or downloading content on Xbox 360.
Xbox Live is the online service for Xbox 360. Read this page to find out more about Xbox Live and how to connect your console.
Learn what to do if you see error code 80004005 when you try to access the Games Store or the Apps Store on Xbox 360.
Learn about error 80151904 and what to do if you see it when you try to use Xbox Live on your Xbox 360.
Learn how to fix error code 80153410 so that you can purchase and download content from Xbox Live.
Learn what to do if you see error 8015D02E when you're downloading your Xbox Live profile to your Xbox 360 console or when signing in to it through a PC or your console.