If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
Get help connecting your Xbox console to Xbox Live using a wired or wireless connection.
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.
Find solutions to try if you’ve previously been able to connect to Xbox Live but are now unable to connect.
Learn what to do if you see error code 807b01f7 when making an Xbox Live purchase on Xbox 360.
Learn what to do if you see error 3F4A when you try to download an update from Xbox Live.
Learn what to do if you see error 8015190B when you try to connect to Xbox Live on your Xbox 360 console.
Xbox Live is the online service for Xbox 360. Read this page to find out more about Xbox Live and how to connect your console.
Learn what to do if you see error 80190128 when you’re purchasing or downloading content on Xbox 360.
Learn what to do if you see error 8c230002 when you try to view or purchase content on Xbox Live.
Learn what to do if you see error message "Xbox Live sign-up or account download is currently unavailable" when you use Xbox Live.