As recently announced, on Monday, June 27, 2016 we shared the news that we have made the decision to scale back support for Xbox Fitness over the next year, and provided the community with the timeline for the service and its content through to its closing on June 30, 2017.
Q. Can I still use Xbox Fitness to watch free workout videos or content I paid for?
A. Xbox Fitness content will remain available until June 30th 2017.
Q. Can I still buy Xbox Fitness content?
A. No, Xbox Fitness content is no longer for sale as of June 27th, 2016.
Q. How does the credit for Xbox Fitness customers work?
A. Customers who purchased Xbox Fitness content will be eligible to receive a credit into their Microsoft account equivalent to the content amount they purchased. Credits will be deposited directly to their Microsoft account and can be used to make purchases in the Xbox and Windows Stores.
Q. How much will my credit be?
A. Credits will vary for each customer. Your credit will be for an equivalent amount to your purchases in Xbox Fitness – i.e., if you bought a $12 workout video you will receive a $12 credit.
Q. When will I receive my credit?
A. Xbox Fitness users will receive their credit within 90 days.
Q. Does my credit expire?
A. Unused credits will expire one year from the day of deposit.
Q. How can I check the status of my credit?
A. Visit account.microsoft.com and look for “Money and gift cards” on the lower left side of the screen.
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