Share this page

Buying and using digital games on Xbox One FAQ

This page answers frequently asked questions about buying digital editions of games for your Xbox One console.

Buying and using digital games

Can I buy digital versions of every Xbox One game?

Although digital versions are available at the time of game releases, depending on the licence conditions, some games may become available on retail disc only. Some games may also only be available on retail disc if there's a required physical peripheral (for example, the "portal" device in Skylanders SWAP Force).

Do I miss out on any pre-order bonuses or limited editions if I buy digital editions of Xbox One games?

It depends on the game. But some games, like Call of Duty: Ghosts, actually include extra bonuses with digital content that don't come with the disc-based edition of the game. Other titles, like Dead Rising 3, will have pre-order incentives that come with the digital version for the first two weeks. We'll see more of these kinds of incentives, but we can't guarantee incentives in every case.

Will I be able to redownload the digital version if anything goes wrong or if I get a new console?

Yes, after you license and download the digital version, you can redownload the game. See Xbox Live Usage Rules for more information.

How many digital games can I store on my Xbox One console hard drive?

That depends on the game file sizes. You can always remove game content from your hard drive to make space for new titles. Anything that you had purchased and have since deleted from your hard drive can be redownloaded at any time.

Will my progress be saved if I ever have to redownload the digital version?

As long as you still have your game save file (either on your hard drive or in the cloud), your progress will be saved and available if you redownload the digital game.

Will the digital and physical versions of a game be the same in terms of graphics, quality, speed and performance?

Yes, digital and physical versions will be identical in these aspects.

Can I bring a digital game with me to play at a friend's house the way I can with a physical disc?

Yes, you can play your entire digital game library wherever you're signed in (in addition to on your home console).

Can I instantly switch between digital versions of Xbox One games?

Yes. Here's how it works on the Xbox One console:

  • Physical (disc-based)
    • You must install the game and play it from the hard drive.
    • The disc must always be in the disc drive to play it.
  • Digital
    • You must install the game and play it from the hard drive.
    • There's no disc, so you can easily switch between games.

    What if I see the error “You've reached the limit of how much you can spend in the Xbox Store today”?

    If you see this error, you may need to add or update your billing information. Here's how:

    1. Scroll left on the Home screen to open the guide.
    2. Select Settings.
    3. Select All Settings.
    4. Under Account, select Payment & billing.
    5. Select the payment type you want to add or select Change billing address.
    6. Enter or update your billing information. 

    Was this article helpful?


    Thank you for your feedback

    Thanks for your feedback!

    We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.
    Get help from the community
    Ambassador chat image
    Ambassador chat
    Chat one on one with a fellow Xbox User who wants to help.

    Provide feedback for this topic

    255 characters remain.
    To protect your privacy, please do not include contact information in your feedback.
    Get help from the community
    Ambassador chat image
    Ambassador chat
    Chat one on one with a fellow Xbox User who wants to help.

    Contact Us

    Would you like to contact Support regarding the "Buying and using digital games on Xbox One FAQ" issue you were reading about or a different issue?

    Share this page