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Change the passkey on your Xbox One console

Learn how to change the personal passkey on your Xbox One console to help keep your information safe and secure.

You'll need to know your current passkey to change it. If you've forgotten it, see You've forgotten your Xbox One passkey.

Delete your existing passkey

To change your passkey, you first have to delete the existing passkey:

  1. Scroll left on the Home screen to open the guide.
The Guide is open on the Xbox One Home screen.
  1. Select Settings.
The settings icon is highlighted on the Guide.
  1. Select All Settings.
The 'All Settings' option is highlighted under Settings.
  1. Under Account, select Sign-in, security & passkey.
On the Settings screen, Account is selected and the 'Sign-in, security & passkey' tile is highlighted.
  1. Select Delete my passkey.
On the 'Sign-in, security & passkey' screen, the option 'Delete my passkey' is highlighted.

Create your new passkey

After you've deleted your old passkey, follow these steps to create a new one:

  1. Scroll left on the Home screen to open the guide.
The Guide is open on the Home screen.
  1. Select Settings.
The settings icon is highlighted on the Guide.
  1. Select All Settings.
The 'All Settings' option is highlighted under settings.
  1. Under Account, select Sign-in, security & passkey.
'Account' is selected under 'Settings,' and the 'Sign-in-security & passkey' tile is highlighted.
  1. Select Create my passkey.
The 'Set your passkey' screen includes a digital number pad.
  1. Enter a six-digit passkey and re-enter it to confirm.
A screen prompts you to re-enter your passkey.

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