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Error 809B1005 occurs when you’re using Kinect for Xbox 360

You see the following error message when you’re trying to use Kinect for Xbox 360:

Face not detected

809B1005

This means that the Kinect sensor can’t see you well enough.

Solutions

Solution 1: Adjust the line of sight and try again

Make sure that there's enough light and that nothing is in the way between you and the Kinect sensor, and then try again.

Solution 2: Request a repair

If the previous solution didn't resolve the problem, your Kinect sensor needs to be repaired. See Getting your Xbox console or Kinect sensor serviced.

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