Share this page

Error 94-80153B04 occurs when playing a video on Xbox 360

You see the following error code and message when you try to play a video downloaded from Xbox Live, streamed from your computer or from a disc on your Xbox 360 console:

94-80153B04

A licence is not available for this content. The licence is missing, expired, corrupted or does not belong to the current gamertag.

This means you don’t have the required licence to play the content.

Most video playback errors occur for one of the following reasons:

  • The format is not supported by Xbox 360. See Supported regions, formats, and discs.
  • The content is protected by Digital Rights Management. For example, sometimes content is only licensed for playback on a specific computer or device.
  • You’re not signed in to Xbox Live, or you’re trying to access content that’s associated with another Xbox 360 console.

Solution

To resolve this issue, try the troubleshooting steps at Can’t play or use previously downloaded content on Xbox 360.

Was this article helpful?

Yes
No

Thank you for your feedback

Thanks for your feedback!

We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.

Provide feedback for this topic

255 characters remain.
To protect your privacy, please do not include contact information in your feedback.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.

Contact Us

Would you like to contact Support regarding the "Error 94-80153B04 occurs when playing a video on Xbox 360" issue you were reading about or a different issue?

Share this page