Share this page

Error 80151925 occurs when connecting to Xbox Live on Xbox 360

You see the following error message and code when you try to connect to Xbox Live on Xbox 360:

Can't connect to Xbox Live. Please try again later.

Status code: 80151925

This means that your console can't connect to Xbox Live services. For example, this issue can occur when you try to sign in to your profile or when you try to download your profile from Xbox Live.

Note This issue can occur even though you can sign in to your profile at Xbox.com.

Solutions

Solution 1: Check the status of Xbox Live

Check for service alerts on the Xbox Live Status page, or see if an Xbox Live service alert appears at the top of this page. If there are any service alerts, wait a while and then try again.

Solution 2: Troubleshoot your connection to Xbox Live

To resolve this issue, troubleshoot the connection between your Xbox 360 console and Xbox Live. To do so, try the Xbox 360 Connection Error Solution.

If you keep experiencing the problem, contact Xbox Support.

Was this article helpful?

Yes
No

Thank you for your feedback

Thanks for your feedback!

We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.

Provide feedback for this topic

255 characters remain.
To protect your privacy, please do not include contact information in your feedback.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.

Contact Us

Would you like to contact Support regarding the "Error 80151925 occurs when connecting to Xbox Live on Xbox 360" issue you were reading about or a different issue?

Share this page