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Error 8015407F occurs when you try to connect to Xbox Live

Problem

You see the following error code and message when you try to connect to Xbox Live:

  • There’s a problem contacting Xbox Live. Please try again later.
  • Status code: 8015407F

This may mean that an error occurred in transitioning your Microsoft account from Microsoft Points to local currency. For more information about the transition, see Microsoft Points transition to local currency.

Solution

To resolve this problem, contact Xbox Support.

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