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Troubleshoot triggers on the Xbox Elite Wireless Controller

If you're playing a game with your Xbox Elite Wireless Controller and your triggers aren't responding correctly, it may be because you've switched to hair triggers or you've customised trigger settings in the Xbox Accessories app.

Solutions

To solve this issue, try the following solutions.

Solution 1: Switch to full trigger

If you've switched to hair triggers, the travel distance of the trigger is shortened. Games respond differently to this customisation. For example, if you’re playing a driving game and the accelerator doesn’t seem to work, the shortened distance of the hair triggers is preventing full acceleration. To fix this issue, try switching back to full trigger.

If switching back to full trigger fixes the issue, don't use hair triggers for that particular game or use the customisation features of the app to adjust the minimum and maximum travel specs for the triggers. For example, set the minimum travel distance higher than the hair trigger level and then test in your game until you're happy with the response.

If this does not fix the problem, try the next solution.

Solution 2: Reset your controller to default settings

Reset your controller’s defaults in the app and try again.

If resetting your controller's defaults doesn't fix your issue, you may need a replacement controller. See Servicing your Xbox Elite Wireless Controller for more information.

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