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Error 0x876C0001 occurs when playing or using content on Xbox Live

You see the following error code when you try to play or use content on Xbox Live:
0x876C0001
This may mean that the content is not currently available. For example, this error can occur because of a temporary network issue.

Solutions

Solution 1: Check for Xbox Live service alerts

If you see any alerts here, wait until the service is up and running and try again:

Xbox Live Core Services: up and running
2016-10-01T18:59:19.6234258+00:00
Purchase and Content Usage: up and running
2016-10-01T18:59:19.6234258+00:00
TV, Music and Video: up and running
2016-10-01T18:59:19.6234258+00:00

Solution 2: Test your connection to Xbox Live

Test your connection to Xbox Live. Here's how:

  1. Scroll left on the Home screen to open the guide.
  2. Select Settings.
  3. Select All Settings.
  4. Select Network.
  5. Select Network settings.
  6. Select Test network connection.
If you’re seeing more than 5 per cent packet loss, you may want to troubleshoot your connection using the Xbox One Slow Performance Solution.

Solution 3: Wait a few minutes and then try again

Typically, this issue is due to a temporary network problem. To work around the problem, wait a few minutes and then try to play or use the content again.

If you keep experiencing the problem, contact Xbox Support.

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