Prepaid codes

If you have an Xbox gift card, Xbox LIVE Gold card, Microsoft Points or other prepaid code for Xbox LIVE or Xbox Music content, learn how to redeem them.
If you are having problems redeeming a pre-paid code on Xbox Live, here are some possible solutions.
If you've purchased a pre-paid code or Microsoft Points for Zune content, find out how to redeem them in the Zune software or by visiting Xbox.com.
If you’ve purchased and downloaded a game through Games for Windows – Marketplace, the game keys and the Games for Windows LIVE access token are stored in the client software. Learn how to find them for later use.
Find out how to redeem prepaid cards and promotional codes on your Windows Phone 8.
Learn about the different types of prepaid codes that you can use to purchase Xbox-related content, including what you can purchase and how the codes/purchases show up on your Microsoft account.
Learn how to troubleshoot problems that you encounter when you try to redeem a token or QR code.

Support Resources