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Networking

Xbox Live is the online service for Xbox 360. Read this page to find out more about Xbox Live and how to connect your console.
If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
Get help connecting your Xbox console to Xbox Live using a wired or wireless connection.
If you have a firewall or router, you might need to make a configuration change in order for your Xbox 360 console to communicate with Xbox Live. Here's where to find out what ports you need to have open.
Learn how to connect your Xbox 360 console to Xbox Live by using your Windows computer instead of a router.
Find solutions to try if you’ve previously been able to connect to Xbox Live but are now unable to connect.
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.
If you’re having trouble connecting your Xbox 360 console to Xbox Live or are experiencing a slow or low-quality connection, try these solutions to resolve the issue.
Find out about what solutions to try if you find you’re being randomly disconnected from Xbox Live.
Find out about what solutions to try if you’re able to connect to Xbox Live, but are getting slow performance or lag when playing games on Xbox Live.
Learn how to use your Mac to connect your Xbox 360 to Xbox Live.

Support resources

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