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If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
If you’re having trouble connecting your Xbox 360 console to Xbox Live or are experiencing a slow or low-quality connection, try these solutions to resolve the issue.
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.
If the disc tray on your Xbox 360 console is stuck shut, here's how you can manually open it.
Learn what to do if the disc drive on your Xbox 360 console can’t read discs or won’t open or close.
A step-by-step walkthrough for the A/V novice explaining how to connect your Xbox 360 console to your television or monitor.
Find out how to install or remove an Xbox 360 Hard Drive from the original Xbox 360 console, as well as from the new Xbox 360 S.
Find out how to link two or more Xbox 360 consoles together to play a single game from multiple consoles (system link play).
Three flashing red lights means there’s a hardware problem with your original Xbox 360 console or power supply. Try these solutions to solve this problem.
Follow these step-by-step instructions to set up your Xbox 360 console.
Problems with your Xbox 360 console can sometimes be solved by making sure that your power supply connections are firmly connected. If you're having problems, try these steps.

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