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Xbox 360: I get an error message when I test my Xbox Live connection
If you get an error message when you run the Test Xbox Live Connection tool, look for your error message here to find solutions to your connection issue.
Troubleshoot Xbox 360 connection to Xbox Live
If you’re having trouble connecting your Xbox 360 console to Xbox Live or are experiencing a slow or low-quality connection, try these solutions to resolve the issue.
I can’t hear my friends online, or I can’t join or host a multiplayer game on Xbox Live
Find solutions to try if you receive a NAT error or can’t hear your friends online, or if you can’t join or host an online multiplayer game.
Manually eject your Xbox 360 console disc tray
If the disc tray on your Xbox 360 console is stuck shut, here's how you can manually open it.
How to hook up your Xbox 360 S or Xbox 360 to a TV
A step-by-step walkthrough for the A/V novice explaining how to connect your Xbox 360 console to your television or monitor.
Xbox 360 Disc Drive Solution
Learn what to do if the disc drive on your Xbox 360 console can’t read discs or won’t open or close.
Check the Xbox 360 power supply
Problems with your Xbox 360 console can sometimes be solved by making sure that your power supply connections are firmly connected. If you're having problems, try these steps.
How to get a new Xbox 360 update
The Xbox 360 console software is periodically updated with new features. Find tips and suggestions for updating your console’s software via Xbox Live, a game disc or even a USB flash drive.
Three red lights on an original Xbox 360 console
Three flashing red lights means there’s a hardware problem with your original Xbox 360 console or power supply. Try these solutions to solve this problem.
Fix Xbox 360 console problems
Having general problems with your Xbox 360 console? Check out the list of issues here and find a solution.
Troubleshoot problems with an update to your Xbox 360 console
Fix Xbox 360 console software problems and error codes that can occur when trying to update the Xbox 360 console software.

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