What to do if you see a green or black screen when you start your console, if you get an "E" error code when you turn on or update on your console, or if you'd like to update your console offline.
Learn how your data is saved, how to check your free space, and how to set up and connect an external hard drive to your Xbox One console.
If you get a disc error when trying to play a game, music CD or film on your Xbox One, try these troubleshooting tips.
Learn what to do if your Xbox One console won't turn on.
Learn troubleshooting tips for when you get a blank TV screen with your Xbox One console.
Find out how the Xbox One differs from the Xbox 360 and learn which features are compatible.
Learn how to troubleshoot 4K and HDR on your Xbox One S console.
Get help setting up your new Xbox One system, including setting up the console, configuring your system settings, connecting to the internet, and signing in to Xbox Live.
Find out about new Xbox One S console features you'll get to use when you upgrade from the original Xbox One console.
Learn about energy-saving and Instant-On power modes.
Learn what to do if your Xbox One console turns off unexpectedly.