If you get a disc error when trying to play a game, music CD or film on your Xbox One, try these troubleshooting tips.
Learn troubleshooting tips for when you get a blank TV screen with your Xbox One console.
Learn what to do if your Xbox One console won't turn on.
Find out how the Xbox One differs from the Xbox 360 and learn which features are compatible.
Find out about what solutions to try if your Xbox One is able to connect to Xbox Live, but you’re experiencing slow performance or lag when playing games on Xbox Live.
Learn how to detect your external hard drive, and what steps to take if your console doesn’t detect external storage.
Have performance or stability problems with your Xbox One games? Restarting or power cycling your console will resolve most common issues.
Find out what to do if you can't switch to party chat on your Xbox One console.
Learn what to do if the process stops at or near 0% when you try to install a game from a disc.
Learn how to manually eject a disc from the Xbox One S or original Xbox One console.
Learn how to get the best video quality possible from your Xbox One console.
Learn how to delete games and apps to create free space on your Xbox One console.
Learn what to do if your Xbox One console turns off unexpectedly.
Learn how to exchange damaged Microsoft Xbox One discs through the Microsoft Game Disc Exchange Program.
Learn why your audio quality is poor or you're not getting sound from the set-top box attached to your Xbox One console.
Find out how to change the display resolution for your TV on your Xbox One console.
Learn how to close Microsoft Edge tabs when you can't browse to another page on your Xbox One console.
If you’ve started a party on your Xbox One, but you’re having problems hearing your friends or being recognized by Kinect, check out these solutions.
Learn how to download a file that lets you restore your Xbox One console to factory defaults.
Having trouble when you try to use voice commands? Learn how to troubleshoot voice command issues with your Kinect sensor on Xbox One.