Find out how the Xbox One differs from the Xbox 360 and learn which features are compatible.
Learn how your data is saved, how to check your free space, and how to set up and connect an external hard drive to your Xbox One console.
Find answers to frequently asked questions about the Xbox One Preview programme.
If you get a disc error when trying to play a game, music CD or film on your Xbox One, try these troubleshooting tips.
Learn about the most current system update for the Xbox One operating system, and find out what was updated or added.
Learn what to do if the process stops at or near 0% when you try to install a game from a disc.
The diagnostic tool can be used to troubleshoot an Xbox One console that’s having issues downloading a system update from Xbox Live.
Learn troubleshooting tips for when you get a blank TV screen with your Xbox One console.
Learn how to restore your Xbox One console to the factory default settings.
Learn about what happens when you move from an Xbox 360 console to an Xbox One. Most of your information moves along with you.
Learn what to do if you get an error when trying to perform a system update on your Xbox One console.