Sign in
Share this page


Xbox One compatibility with Xbox 360 FAQ
Find out how the Xbox One differs from the Xbox 360 and learn which features are compatible.
How to manage storage on Xbox One
Learn how your data is saved, how to check your free space, and how to set up and connect an external hard drive to your Xbox One console.
Xbox One Preview programme FAQ
Find answers to frequently asked questions about the Xbox One Preview programme.
How to troubleshoot problems playing a disk on your Xbox One
If you get a disc error when trying to play a game, music CD or film on your Xbox One, try these troubleshooting tips.
Xbox One operating system versions and system updates
Learn about the most current system update for the Xbox One operating system, and find out what was updated or added.
The installation process stops at or near 0% when installing an Xbox One game from a disc
Learn what to do if the process stops at or near 0% when you try to install a game from a disc.
How to use the Offline System Update Diagnostic Tool on Xbox One
The diagnostic tool can be used to troubleshoot an Xbox One console that’s having issues downloading a system update from Xbox Live.
Troubleshooting a blank TV screen or monitor while your Xbox One is on
Learn troubleshooting tips for when you get a blank TV screen with your Xbox One console.
How to reset your console to factory defaults
Learn how to restore your Xbox One console to the factory default settings.
Moving from Xbox 360 to Xbox One
Learn about what happens when you move from an Xbox 360 console to an Xbox One. Most of your information moves along with you.
“I am having problems with system updates on my Xbox One”
Learn what to do if you get an error when trying to perform a system update on your Xbox One console.

Support resources

Share this page