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Xbox One compatibility with Xbox 360 FAQ
Find out how the Xbox One differs from the Xbox 360 and learn which features are compatible.
How to manage storage on Xbox One
Learn how your data is saved, how to check your free space, and how to set up and connect an external hard drive to your Xbox One console.
How to troubleshoot problems playing a disk on your Xbox One
If you get a disc error when trying to play a game, music CD or film on your Xbox One, try these troubleshooting tips.
The installation process stops at or near 0% when installing an Xbox One game from a disc
Learn what to do if the process stops at or near 0% when you try to install a game from a disc.
Xbox One Preview programme FAQ
Find answers to frequently asked questions about the Xbox One Preview programme.
Xbox One operating system versions and system updates
Learn about the most current system update for the Xbox One operating system, and find out what was updated or added.
Troubleshooting a blank TV screen or monitor while your Xbox One is on
Learn troubleshooting tips for when you get a blank TV screen with your Xbox One console.
Troubleshoot external storage detection on Xbox One
Learn how to detect your external hard drive and what steps to take if your console doesn’t detect external storage.
Set up your Xbox One console
Get help setting up your new Xbox One system, including setting up the console, configuring your system settings, connecting to the Internet and signing in to Xbox Live.
How to reset your console to factory defaults
Learn how to restore your Xbox One console to the factory default settings.
About energy-saving and Instant-On power modes
Learn about energy-saving and Instant-On power modes.

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