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Xbox Live

"I can't hear my friends online, or I can't join or host a multiplayer game with my Xbox One"
If you're using your Xbox One console and you can't hear your friends online, or you can't join or host an online multiplayer game, find a solution.
”I get an error message when I run the ‘Test network connection’ on Xbox One”
Find out about what solutions to try if you’re getting an error message when run the Xbox One Network Connection Test.
Network ports used by Xbox Live on Xbox One
If you have a firewall or router, you might need to make a configuration change for your Xbox One console to communicate with Xbox Live. Find out here what ports you need to have open.
”I get an error message when I run the ‘Test multiplayer connection’ on Xbox One”
Find out about what solutions to try if you’re getting an error message when run the Xbox One Multiplayer Connection Test.
Using Xbox Live Gold sharing features on Xbox One
Find out how to use your Xbox Live Gold membership to open up a new world of gaming, and how your membership lets your friends enjoy Xbox Live Gold–only features on any Xbox One console!
Learn about Xbox Live and how to set it up on Xbox One
Xbox Live is the online service for Xbox One. Read this page to find out more about Xbox Live and how to connect your console.
How to add new friends on Xbox One
Learn how to add to your friends list on your Xbox One console.
Change the items in your Showcase on Xbox One
Learn how to display your achievements and game clips in your Xbox One Showcase.
How to start a party on Xbox One
Learn how to start a party on your Xbox One console.
Get new games, films and apps through Xbox One
Shop via Xbox One for films, TV programmes, games, apps and more.
Password still required after changing email address and setting Xbox One sign-in to "No barriers"
Learn what to do if you are still asked to enter your password after setting your Xbox One console sign-in to "No barriers".

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