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You get the following error message when you try to add your Microsoft account to an Xbox One console:
<YourName@email.com> is here already
Another user on this device uses this Microsoft account, so you can't add it here
To resolve this problem, try the following solutions.
Solution 1: Check to see if your account is already on the console
Solution 2: Remove and redownload your profile
If you were unable to sign in to your account, you will have to remove and re-add it to the console.
Step 1: Remove your account from the console
Note you may need to repeat the account removal process up to five times to clear the account from the list.
Step 2: Restart your Xbox One console
Step 3: Re-add your account to the console
If you keep experiencing the problem, contact Xbox Support.
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