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You see the following error message when you try to purchase content from the Xbox Games Store:
Xbox Live online stores are currently unavailable
This error occurs if the Xbox Games Store is undergoing system maintenance or if system files temporarily stored on your Xbox 360 console are corrupted.
Solution 1: Check the status of Xbox Live
Check the Xbox Live status page. If there’s an Xbox Live service alert, wait a while, and then try again later.
If there are no Xbox Live service alerts, try the next solution.
Solution 2: Clear your system cache
The system cache contains temporary files that are used by the Xbox 360 console. Clearing the system cache may fix this problem. Here's how:
If you get the same error code, try the next solution.
Solution 3: Delete the Marketplace System Data file
The Xbox 360 console also stores temporary files for the Xbox Games Store. You may be able to resolve this issue if you delete the Marketplace System Data file.
To delete the Marketplace System Data file, follow these steps:
If you still can’t access the Xbox Games Store after you clear the system cache and delete the Marketplace System Data file, the Store is likely down for system maintenance or experiencing a temporary problem. Wait a while and try again later.
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