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Error 0x8007000E occurs when you download a game on Xbox One

You get the following error code and message when you try to download a game on your Xbox One console:

0x8007000E

Installation stopped.

Solutions

To resolve this problem, try the following solutions:

Solution 1: Check the Xbox Live service status

If you see any alerts here, wait until the service is up and running and then try again:

Xbox Live Core Services: up and running
2016-12-03T13:36:39.4943500+00:00
Purchase and Content Usage: up and running
2016-12-03T13:36:39.4943500+00:00

Solution 2: Cancel the game installation and then reinstall

Cancel the game installation, restart the console and then reinstall the game. Here's how:

  1. On the Home screen, pull the Right trigger  and then press the A button  to open My games & apps.
  2. Select Queue and highlight the game that you're trying to download.
  3. Press the Menu button  on your controller, and then select Cancel.
  4. Scroll left on the Home screen to open the Guide.

    Note Double-tapping the Xbox button  will open the Guide from any other screen on the console.

  5. Select Settings.
  6. Select Restart console.
  7. Select Yes to confirm.

    Note If you're unable to access the Guide or if the console appears to be frozen, press and hold the Xbox button  on the console for about 10 seconds until the console turns off. After the console shuts down, touch the Xbox button on the console again to restart.

You can then reinstall the game by downloading again from the Store. To download the game again, search for the game in the Store, select the game and then select Install.

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