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Error 0x87dd0013 occurs when you try launching a game or app on your Xbox One

You get the following error code when you try launching a game or an app on your Xbox One console:

0x87dd0013

Solutions

To resolve this problem, try the following solutions.

Solution 1: Check the Xbox Live service status

Xbox Live Core Services: up and running
2016-12-09T07:45:16.8186348+00:00

If you see any alerts here, wait until the service is up and running and try again:

Solution 2: Reset your console

To resolve this problem, try resetting your console manually:

  1. Press and hold the Xbox button on the console for 10 seconds, until the console turns off.
  2. After the console shuts down, touch the Xbox button on the console again to restart.
  3. After your console has restarted, try signing in and launching the game or app.

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