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Error 80072F8F occurs when you try to connect to Xbox Live

You see the following error code when you try to use a feature on Xbox Live:

80072F8F

This may mean that there is an issue with your connection to the Xbox Live service.

Note Typically, this is a transient error.

Solutions

To resolve this issue, try the following solutions.

Solution 1: Check the Xbox Live service status

If you see any alerts here, wait until the service is up and running and try again:

Xbox Live Core Services: up and running
2016-12-09T02:11:24.0886093+00:00

Solution 2: Restart your network device

To resolve this issue, restart your network device. For example, restart your router or gateway.

If the issue persists, try the next solution.

Solution 3: Test your connection to Xbox Live

To resolve this issue, test your connection to Xbox Live. Here's how:

  1. On the Home screen, scroll left to open the guide.
  2. Scroll to Settings and select All Settings.
  3. Under Network, select Network Settings.
  4. Select Detailed network statistics.

If the test shows more than 5-percent packet loss, try troubleshooting your network performance.

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