Pre-order Xbox One games in the Xbox Store

Overview

You can pre-order select Xbox One games through the Xbox Store. When you pre-order a game, you can install the digital version before the release date. Play the game on the first day that it’s available in your region!

How to pre-purchase an Xbox One game

To pre-order an Xbox One game, follow these steps:

  1. Browse the Xbox Store on your Xbox One console to find the game that you want.
    Note You can also use the Bing Search feature to find a game.
  2. On the Detail page, select Pre-Order (if available).
  3. After you select Pre-Order, the game is added to your My games & apps queue.
    Note You will be charged for the game immediately.

Frequently asked questions

When can I play my game?

You can play the game as soon as it’s released in your region, usually at 12:00 a.m. local time on the release date.

Note If you live in a country that has multiple time zones, there may be a delay in some zones.

Can I pre-order any game?

Only select games are available for pre-order.

When will I be charged for a pre-ordered game?

You will be charged at the time of pre-order.

Can I cancel a pre-order?

Yes, you can cancel your pre-order by contacting Customer Support before the game is released.

Was this article helpful?

Yes
No

Thank you for your feedback

Thanks for your feedback!

We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community option, below.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.

Provide feedback for this topic

255 characters remain.
To protect your privacy, please do not include contact information in your feedback.
Get help from the community
Ambassador chat image
Ambassador chat
Chat one on one with a fellow Xbox User who wants to help.

Contact Us

Would you like to contact Support regarding the "Pre-order Xbox One games in the Xbox Store" issue you were reading about or a different issue?