Xbox One Support

Support Categories

Learn what to do when you first pull your Xbox One console out of the box! Includes links to information about setup and troubleshooting.
Learn how to set up, use, and troubleshoot your Xbox One accessories, including the Xbox One Wireless Controller, the Xbox One Chat Headset, and more.
Find links to information that will help you set up, use, and troubleshoot Xbox One apps and services.
Learn how to find and navigate downloadable content on the Xbox One. Find information about how to stream movies, TV shows, and music, and learn how to troubleshoot errors.
Learn how to buy, download, play, and troubleshoot your favorite games on your Xbox One console.
Find links to everything you need to know to set up, use, and troubleshoot problems with your Kinect sensor.
Watch Live TV through your Xbox One console! Find out how to set up, use and troubleshoot this exciting new Xbox Live app.
Find links to information you can use to set up and troubleshoot your network connectivity on the Xbox One console.
Learn how to manage the security of your Xbox One console, including checking trending topics, setting a passkey, reviewing privacy and online safety guides, strengthening your Xbox One profile, and creating profiles so you can create and maintain an Xbox One family.
Find links to information about how to set up, use, and troubleshoot your Xbox One console and its accessories.
Find help with getting your Xbox One console and accessories repaired. Find links to information about warranty coverage and how to ship your device.
Learn everything you need to know about Xbox Live—what it is, how it works, and how to use it.
Find links to information about Xbox Music, the Xbox Music app, the Xbox Music Pass, how to buy and sell music, and how to troubleshoot problems.
Find links to information about Xbox Video and the Xbox Video app, how to buy TV shows and movies, and how to troubleshoot problems.

Support Resources