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Console

Xbox One backward compatibility FAQ
Find out how the Xbox One differs from the Xbox 360 and learn which features are compatible.
Xbox One console won't power on
Learn what to do if your Xbox One console won't power on.
Troubleshooting a blank TV screen or monitor while your Xbox One is on
Learn troubleshooting tips for when you get a blank TV screen with your Xbox One console.
How to use the Offline System Update Diagnostic Tool on Xbox One
The diagnostic tool can be used to troubleshoot an Xbox One console that's having issues downloading a system update from Xbox Live.
"I am having problems with system updates on my Xbox One"
Learn what to do if you get an error when trying to perform a system update on your Xbox One console.
Xbox One operating system versions and system updates
Learn about the most current system update for the Xbox One operating system, and find out what was updated or added.
You can't switch to party chat on Xbox One
Find out what to do if you can't switch to party chat on your Xbox One console.
Troubleshoot audio problems in parties on Xbox One
If you’ve started a party on your Xbox One, but you’re having problems hearing your friends or being recognized by Kinect, check out these solutions.
Manually eject a disc from your Xbox One console
Learn how to manually eject a disc from the Xbox One console.
How to restart or power cycle your Xbox One console
Have performance or stability problems with your Xbox One games? Restarting or power cycling your console will resolve most common issues.
How to set up your Xbox One console
Follow these step-by-step instructions to set up your Xbox One console.

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