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System

Find out how the Xbox One differs from the Xbox 360 and learn which features are compatible.
Find answers to frequently asked questions about the Xbox One Preview program.
Learn about the most current system update for the Xbox One operating system, and find out what was updated or added.
Learn what to do if your Xbox One console won’t power on.
Learn troubleshooting tips for when you get a blank TV screen with your Xbox One console.
If you get a disc error when trying to play a game, music CD, or movie on your Xbox One, try these troubleshooting tips.
Storage on the Xbox One works differently than it does on Xbox 360. Learn about storage capacity, external storage, and how to check your storage space.
Learn about what happens when you move from an Xbox 360 console to an Xbox One. Most of your information moves right along with you.
Get answers to common questions about the Xbox Media Player app for Xbox One.
Learn about energy-saving and Instant-On power modes.
The diagnostic tool can be used to troubleshoot an Xbox One console that’s having issues downloading a system update from Xbox Live.

Support resources

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